Shipping Policy
Shipping Policy – Europe
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Processing & Shipping Time Europe
- All orders are processed within 2-4 business days.
- Once your order has been processed and shipped, delivery typically takes 3-5 business days.
Shipping Policy – USA/CA
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Processing & Shipping Time USA/CA
- All orders are processed within 2-4 business days.
- Once your order has been processed and shipped, delivery typically takes 7-10 business days.
Shipping Costs
- We currently offer free shipping worldwide
Tracking & Delivery
- Once your order is shipped, you will receive a tracking number via email so you can monitor its progress.
- Please ensure that your shipping address is accurate at checkout, as we cannot be held responsible for delivery delays caused by incorrect information.
Customs & Duties
- Depending on your location, your order may be subject to import duties and taxes, which are the responsibility of the customer.
Delayed or Lost Packages
- If your package has not arrived within the expected time frame, please check the tracking details provided.
- If your order is significantly delayed or lost in transit, contact our customer support team for assistance at contact@urbone-shop.com
If you have any questions regarding shipping, feel free to contact us at contact@urbone-shop.com